Keynote announcement: John Lewis Partnership, CIO, Paul Coby

Dear John

The John Lewis Partnership operates 49 John Lewis shops across the UK,, 352 Waitrose shops and The business has annual gross sales of over 11bn and is the UK's largest example of an employee-owned business where all 84,000 staff are Partners in the business.

As a leading British retailer thats long been synonymous with excellent customer service and satisfaction, the retailer in recent years has reinvented itself as a truly omnichannel player reaching todays connected shopper. 

So how is a 153 year old retailer leading the pack with innovative customer experience strategies and technologies? 

Next April you can find out when we welcome John Lewis Partnerships CIO, Paul Coby, to Seamless. 

Paul has been instrumental in driving John Lewis Partnerships transformation from a traditional retailer to one that delivers a truly omnichannel experience. He has driven the IT strategy that has seen the Partnerships technology foundations replaced with modern, connected platforms. 

At Seamless 2018 on the 15th April Paul will explore what it takes to transform your retail business and converge the online and offline experience. 

BOOK NOW to take advantage of our cheapest rates.

See you next April.

Kind regards,

Annabelle Morris 
Conference Manager 
15-16 April 2018 
Dubai World Trade Centre 


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