We believe that our success depends upon listening to, understanding and meeting the requirements of our customers and establishing good relationships with them at all times. The behaviour of individuals affects relationships within the Company and externally and ultimately signifies the character of the business. Be completely honest about which products and services are right for our customers. Respect customers time commitments. Provide a consistent quality of service those results in us being the first choice for our customers. Deliver continuous customer care. Encourage communication with customers, to appreciate requirements and to gain an understanding of their developing needs. Respect the customers' views and opinions. Be a good customer, our suppliers are an essential part of our business
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